Privacy Policy


PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – CrazyDomains.com.au a division of DreamScape Networks FZ-LLC

Our store is hosted on CrazyDomains.com.au. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through CrazyDomains.com.au data storage, databases and the general CrazyDomains.com.au application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Crazy Domain stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

When you enter your information, such as on the checkout page, your details (including your payment method) are encrypted and securely transmitted using 128-bit SSL encryption technology.

We do not store your credit card details in any way, they are secured using 128-bit SSL encryption and transmitted to our payment processing provider.

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

Scintilla Flowers Website. This cookie stores information related to your shopping cart. It allows the website to keep track of the items in your cart as you move from page to page so that when you are ready to check out the site knows which items you would like to purchase. This cookie has no personally identifiable information stored in it and is used only to assist with the smooth functioning of the website.

Google Analytics. This cookie allows us to see basic information on user activities such as page views and time spent on our website. It has no personally identifiable information stored and is displayed only as numbers, meaning it cannot be tracked back to any individual user. Using Google Analytics helps us to see which pages are most popular so we can improve our service and bring customers more of what they are looking for.

Google Adwords. Using Google AdWords code we are able to view numbers relating to our advertising so that we can effectively show ads to people who are most likely to want our services. This allows us to measure our marketing budgets and shows us which marketing works and which doesn't. All data is converted to numbers (number of visitors, number of ad clicks etc.) no personally identifiable information is visible to us at any time.

Google Analytics opt-out browser add-on. Google provides us with basic demographic information in a generalised manner, such as age, gender and interests. This is not personally identifiable as it is merged together to show broad groups and ranges. This information allows us to be more informed about who our main customers are and how we can taylor offers to those customers.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@scintillaflower.com.au or by mail at Scintilla Flowers

[Scintilla Flowers, 180 Toorak Rd, Canterbury, VIC, 3126, Australia]